Be on time for your ride!

The Shinkansen “Bullet train” is famous for its incredible punctuality—trains leave exactly on schedule and won’t wait for late passengers. Arrive early to ensure you don’t miss your train!

A World-Class High-Speed Experience

Since the Tōkaidō Shinkansen first connected Tokyo and Osaka 60 years ago, Japan’s bullet train network has grown into an extensive system spanning the country.

Tickets: Purchase & Important Conditions

Keep Your Tickets Safe!

Once you receive your Shinkansen tickets, store them in a secure place. You’ll need the original tickets for exchanges or refunds. To reissue tickets or request a refund, visit a ticket counter (“Window”) at a JR station with your original tickets in hand.

Before You Ride:

Please review the Ticket Exchange and Refund Policy here:
JR East Ticket Changes

  • Reserved Seat Tickets (Limited Express, Green Car, etc.):

    • These tickets are only valid for the specific train departure time listed. If you miss your train, no refunds are available. However, you can use a reserved seat ticket to take a non-reserved seat in an Ordinary Car on a later train on the same day.

  • Missed Your Reserved Seat?

    • If you board a later train and sit in a reserved seat, you’ll need to pay the full Limited Express reserved seat fee again.

Plan Your First Trip:
Learn more about purchasing tickets and preparing for your journey here:
JR East Ticket Information

Why Ride the Shinkansen?

Japan’s bullet trains are more than just transportation—they’re an experience! Enjoy super-fast travel, a smooth and quiet ride, and the comfort of modern design as you explore the country. Whether you’re heading to bustling cities or scenic destinations, the Shinkansen makes getting there part of the adventure.

 

This is Japan's Bullet trains and Super fast, quiet and comfort.

Linking major cities across Honshu, Kyushu, and even Hakodate in Hokkaido, the Shinkansen offers a fast, quiet, and comfortable way to travel. With a maximum operating speed of 320 km/h (200 mph) on the Tōhoku Shinkansen line, it’s one of the fastest ways to explore Japan. Fun fact: Test runs have hit speeds of 443 km/h (275 mph) in 1996 and an astonishing 603 km/h (375 mph) for SCMaglev trains in 2015!